Cloud Crust LLC – Privacy Policy

Information We Collect

Cloud Crust LLC respects the privacy of students, customers, and website visitors. This Privacy Policy explains how we collect, use, store, and protect information submitted through our continuing education website and related course services.

Cloud Crust LLC may collect information needed to register students, provide online continuing education courses, issue certificates of completion, and comply with state continuing education requirements.

• Student name
• Email address
• Contractor business name
• Contractor license number or CCB number, when applicable
• State licensing information
• Course enrollment and completion records
• Payment and billing information
• Last four digits of Social Security number, when required or needed for CE reporting or verification
• Website usage, login, and course progress information

Continuing Education Student Identification Information

Cloud Crust LLC may collect the last four digits of a student's Social Security number when needed for student identification, continuing education reporting, roster submission, audit, or course completion verification.

Some state licensing boards require approved continuing education providers to collect and submit this information as part of course completion records or roster reporting.

Cloud Crust LLC uses this information only for continuing education compliance, reporting, audit, and verification purposes. This information is stored securely, is not displayed publicly, and is not sold or shared for marketing purposes.

Cloud Crust LLC may share this information only as necessary with applicable licensing boards, regulatory agencies, or authorized compliance systems for continuing education reporting, audit, or verification.

How We Use Information

Cloud Crust LLC may use collected information to:

• Create and manage student accounts
• Process course registration and enrollment
• Provide access to online course materials
• Track course progress and completion
• Administer quizzes, assessments, and certificates
• Submit course completion rosters or reports to licensing boards when required
• Verify student identity and course completion records
• Provide customer support
• Respond to student questions, complaints, or technical issues
• Improve course content, website performance, and student experience
• Maintain records for compliance, audit, and reporting purposes

Payment Information

Payments may be processed through third-party payment processors. Cloud Crust LLC does not intend to store full credit card numbers on its website. Payment processors may collect and process billing information according to their own security practices and privacy policies.

How Information Is Stored and Protected

Cloud Crust LLC takes reasonable administrative, technical, and organizational steps to protect student information from unauthorized access, misuse, loss, or disclosure.

Student information may be stored within our course platform, customer records, payment systems, or administrative systems used to operate our continuing education services.

Access to student information is limited to authorized personnel or service providers who need the information to operate the course platform, provide support, maintain records, process payments, or comply with continuing education requirements.

Sharing of Information

Cloud Crust LLC does not sell student personal information.

Cloud Crust LLC may share student information only when necessary for:

• Continuing education reporting to state licensing boards or regulatory agencies
• Course completion verification
• Audit or compliance review
• Payment processing
• Website hosting, course platform operation, or technical support
• Legal, regulatory, or business recordkeeping obligations

Course Completion Records

Cloud Crust LLC maintains course enrollment, progress, quiz, completion, and certificate records for compliance and verification purposes. These records may be used to confirm that a student completed a course and may be shared with licensing boards or regulatory agencies when required.

Cookies and Website Tracking

Cloud Crust LLC may use cookies or similar technologies to support website functionality, login sessions, course access, analytics, and user experience. Students may be able to adjust browser settings to limit cookies, but some website or course features may not function properly without them.

Student Choices and Updates

Students may contact Cloud Crust LLC to request updates or corrections to their account information, course records, or contact information. Certain records may need to be retained for continuing education compliance, audit, tax, legal, or business purposes.

Data Retention

Cloud Crust LLC retains student and course completion records for as long as reasonably necessary to provide continuing education services, comply with state licensing board requirements, support audits, verify course completion, resolve disputes, and maintain business records.

Links to Other Websites

Our website may contain links to third-party websites, licensing boards, payment processors, or external resources. Cloud Crust LLC is not responsible for the privacy practices or content of third-party websites.

Policy Updates

Cloud Crust LLC may update this Privacy Policy from time to time. Updates will be posted on the website with a revised effective date. Continued use of the website or course services after changes are posted means the user accepts the updated policy.

Contact Us

Questions about this Privacy Policy or student information may be directed to: